All-in-one ambulance operations

Every operational and clinical layer, connected.

A modular foundation spanning call intake, fleet and navigation, TAK-enabled coordination, native field work, electronic patient care, hospital preparation, private on-device AI, governed data-mesh integration, configurable data collection, documents, live video, records, analytics, and integration.

Ambulance Platform Features | Dispatch, ePCR, Hospitals & Field Operations visual

Android

Supported platform or deployment profile.

iOS

Supported platform or deployment profile.

Windows

Supported platform or deployment profile.

Mac Catalyst

Supported platform or deployment profile.

Web dashboards

Supported platform or deployment profile.

Offline capable

Supported platform or deployment profile.

Complete capability map

Build around the service you actually run.

Select the operating modules, clinical model, forms, integrations, and deployment boundary that match your organization. Production scope is configured and validated for each market and customer.

Call intake & dispatch

01 / CAD

Incidents, priorities, resources, assignments, lifecycle states, addresses, notes, files, audit events, and realtime operations.

Mapping & navigation

02 / MAP

Native iOS, Android, and Windows mapping with live Esri/ArcGIS services when connected, offline packages when disconnected, GPS/GNSS, and navigation-app launch.

Native crew operations

03 / FIELD

Cross-platform field workflows for response, mapping, care documentation, attachments, status, and resilient synchronization.

Electronic patient care

04 / ePCR

Patient identity and history, assessment, vitals, medications, interventions, consent, signatures, handoff, and review.

Hospital coordination

05 / HOSPITAL

Readiness, capability, capacity, destination guidance, advance notice, acknowledgement, preparation, arrival, and receipt.

Configurable ad-hoc forms

06 / FORMS

Schema-driven fields, conditional logic, calculations, media, signatures, barcodes, location, and validation.

Documents, media & live video

07 / CONTENT

PDF, EPUB and Office-content viewing, rich text editing, multi-view workspaces, and public-safety camera or UAS feeds.

Operational records

08 / RECORDS

Durable case and report workflows with permissions, attachments, structured history, and audit logging.

Decision support & ETA

09 / SUPPORT

Explainable unit scoring, ETA prediction, provenance labels, and explicit fallback behavior.

Analytics & oversight

10 / COMMAND

Dashboards, resource positions, heatmaps, trends, response measures, quality indicators, and exports.

TAK Server & TAK apps

11 / TAK

Coordinate web, Android, iOS, and Windows users with ATAK, iTAK, WinTAK, and other TAK-enabled teams through TAK Server.

Offline, on-device AI

12 / LOCAL AI

Private EPUB, PDF, DOCX, Markdown, and text analysis with cited search, questions, summaries, and optional local Windows generation.

FDW & Nango integration mesh

13 / DATA MESH

Governed PostgreSQL, PostGIS, Steampipe, WFS, OAPIF, Esri, and SaaS data access with supervised synchronization.

Integration & interoperability

14 / ECOSYSTEM

REST APIs, webhooks, NG911, OGC, Esri-compatible services, identity, devices, hospitals, and health exchange.

Turnkey, white label & OEM

15 / DELIVERY

Configuration, implementation, managed service, co-branding, private label, source licensing, and partner delivery.

One response context

Operations hand work forward without dropping the thread.

The incident established by call intake follows the responding unit into navigation and patient care, then connects to hospital destination, pre-arrival, preparation, receipt, and review.

  • Assignment-aware operational access
  • CAD-linked patient care reports
  • Destination and notification linked to incident and ePCR
  • Versioned commands, acknowledgements, and audit events
  • Offline work retained for controlled synchronization
Response / shared contextActive
DISPATCHP1 incidentLocation confirmed

Medic 12 assigned
FIELD CAREePCR in progressVitals · treatment · consent

Destination confirmed
HOSPITALAdvance noticeETA · preparation · receipt

Team acknowledged
Built for different operators

One core. Different operating models.

Private, public, hospital, nonprofit, and regional networks can share the platform foundation while preserving their own policies, clinical governance, and deployment boundaries.

Private ambulance

Emergency, non-emergency, scheduled transport, multi-site fleet, and customer-contract operations.

Hospital transport

Owned fleet, interfacility transfer, inbound awareness, preparation, and clinical handoff.

Municipal EMS

City, town, county, regional, and mutual-aid operations with public-sector deployment choices.

Nonprofit & NGO

Low-bandwidth, remote, event, disaster, and specialized medical response environments.

See every module against your real call-to-care flow.

Define the right release

We will map available capabilities, configured implementation scope, clinical and security gates, integrations, and pilot requirements without hiding the boundaries.